Privacy Policy for SigmaTag
Last Updated: November 14, 2025
SigmaTag ("we", "our", "us") provides digital tools for creating and sharing fabric quality reports. We are committed to protecting your privacy and handling your data responsibly. This Privacy Policy explains what information we collect, how we use it, and the rights you have over your data.
1. Information We Collect
1.1 Account Information
- Name, email address, phone number
- Business name, address, GST (optional)
- Login credentials
1.2 Usage Data
- Reports you create (GSM, width, thread count, images, notes)
- Shipment links you share
- Buyer views and activity logs
1.3 Device & Technical Information
- IP address, browser type, device model
- Cookies and session data
1.4 Media & Images
- Photos uploaded for QC verification
- Timestamp and metadata of images
- We do not collect biometric or sensitive personal data.
2. How We Use Your Information
We use collected information for:
- Creating and storing QC reports
- Generating shareable shipment links
- Analytics and insights (e.g., rejection trends)
- Account creation and authentication
- Customer support and communication
- Improving product features and performance
- We never sell your data.
3. Sharing of Information
We may share information only in these scenarios:
- With Buyers: When you share a report or shipment link
- With Service Providers: Cloud hosting (Firebase, Google Cloud)
- Legal Requirements: If required by law, court order, or government request
- We do not share or sell data to advertisers or third‑party marketers.
4. Data Storage & Security
- Data is stored securely on Google Cloud & Firebase
- All communication is encrypted (HTTPS)
- Role‑based access for internal systems
- Regular backups and monitoring
5. Your Rights
You can request:
- Access to your data
- Correction of incorrect information
- Deletion of your account
- Export of your reports or uploaded files
- Email requests to support@sigmatag.com.
6. Cookies
SigmaTag uses cookies for:
- Login sessions
- Dashboard analytics
- Improving user experience
- You may disable cookies in your browser settings.
7. Data Retention
- Account data until you delete your account
- Reports and images as long as your account is active
- Logs for security purposes for up to 90 days
- You may request permanent deletion.
8. Children’s Privacy
SigmaTag is not intended for users under 18. We do not knowingly collect children’s data.
9. Changes to This Policy
We may update this policy from time to time. Continued use constitutes acceptance.
10. Contact Us
For questions or concerns:
- Email: support@sigmatag.com
- Website: https://sigmatag.com